About our product

The Susteq Solution is a prepaid water ATM that can be installed on waterpoints. Our system is solar powered and works with mobile payment. The online monitoring dashboard provides all the monitoring options needed for a sustainable water supply.

More than 1000 Susteq systems in 9 African countries are dispensing over 1.2 million liters of safe water every day.

The Susteq solution consists of:

1. Water Hub for end users and Shop Hub for credit vending
2. Smart tokens for fetching water, selling and maintenance
3. Online monitoring dashboard

Online monitoring dashboard

The online monitoring dashboard provides insight in everything a water provider needs to know. Data can be analysed and exported, it gives real-time alerts for efficient maintenance and integration with your current billing systems is possible through API support.

Hardware

• 1 to 3 taps that can be used simultaneously, serving more customers per water ATM.
• 1″ or 2″ outlet diameter for fast dispensing even with low pressure. For everything from households to water trucks.
• Solar powered with cost-effective low power usage (5W).

Software

• Can operate without mobile network being present.
• Supports pro-poor pricing options for making available a free or lower charged amount of litres per consumer per day.
• Intelligent real time warning system for efficient maintenance.
• Automatic over-the-air (OTA) software updates.

Quality

• Dutch-developed and Europe-made hardware and software.
• Solid design with stainless steel front.
• Susteq is ISO 9001 certified.
• System and data ownership stays with the client.
• The designers are the core of Susteq: high quality technical advice within reach.