info@susteq.nl
The challenge of safe water for all
The challenge of safe water for all
Susteq’s prepaid water ATM helps water utilities and NGOs collect revenue for every litre they supply. This helps make water infrastructure financially sustainable, and safe water reliably accessible to communities 24/7.
Water service providers across sub-Saharan Africa face the same challenge: delivering water to communities demands finance, but revenue collection of supplied water lags behind. That means a lack of finance to maintain and expand water infrastructure, and the communities that depend on it lose access to water.
Susteq helps solve this with a prepaid water ATM that supports water utilities and NGOs to collect revenue for the water they supply, and customers to get access to safe, affordable and reliable water 24/7.
Designed for the people who provide water
For water utilities
Many utilities across sub-Saharan Africa face the same problem: they deliver water, but not every litre supplied generates revenue. Unmetered use, manual cash collection, and revenue that never reaches the utility leave less money available for maintenance and network expansion. Equip water kiosks with an automated payment system that integrates with your existing billing infrastructure. Reduce non-revenue water, generate predictable revenue, and monitor your entire water network in real time.
For NGOs
Water projects that depend on donor funding often stop when the funding ends. Without a built-in revenue model, there is no money for maintenance, and infrastructure breaks down. Build water projects that stay financially viable. The Susteq system gives communities a built-in revenue model from day one – and gives donors real-time data that show impact.
10 + countries
5000 + systems
millions of people served daily
Operating since 2013
Proven at scale across sub-Saharan Africa
Implemented by national utilities including NWSC Uganda, WASAC Rwanda, and NCWSC Kenya, and by NGOs including ICS (Tanzania), Water Compass (Uganda), and WeTu (Kenya) among others.
How it works
Users pay for water in advance using a smart token. Present the token and water flows. Every transaction is recorded in a real-time monitoring dashboard to keep track on water distribution and revenue.
The system runs on solar power, works without a grid connection, and continues operating if the mobile network is lost. It installs on existing water points in a few hours.
Ready to get started?
Tell us about your project and we will get back to you within two working days.